How Shopgenie transformed Glacier Garage's outdated website and streamlined their communication with customers, leading to immediate online bookings.

When Brandon from Glacier Garage in Fairbanks, Alaska, decided to take his shop's digital presence to the next level, he faced a significant challenge: an outdated website that looked like it was stuck in the 1990s. The task of modernizing it felt overwhelming, with every web developer he approached handing him a laundry list of tasks to complete. As a busy auto shop owner, Brandon simply didn’t have the time to tackle this on his own, leaving his website in dire need of a refresh.

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Enter Shopgenie. From the moment Brandon connected with Joel, the founder of Shopgenie, things began to change. Unlike the others, Shopgenie offered a hands-on approach, taking the burden of website design and optimization off Brandon’s shoulders. The result? A sleek, modern website that not only looked phenomenal but also enhanced the shop's communication with its customers. Features like automated callbacks, texting, and follow-ups made staying in touch easier than ever, reducing the manual effort required to maintain these relationships.

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But the benefits didn't stop there. With the introduction of Shopgenie’s online booking tool, Glacier Garage saw almost immediate results. Customers were able to book services like oil changes with ease, giving the shop a new stream of business right from the get-go. The feedback from customers has been overwhelmingly positive, reinforcing the decision to integrate this powerful tool into their daily operations.

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For any auto repair shop owner on the fence about using Shopgenie, Brandon’s message is clear: "You gotta get it. It's game-changing." Shopgenie didn’t just update Glacier Garage’s online presence; it transformed the way they do business, making it easier, more efficient, and more connected to their customers than ever before.

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